At Sacred Legacy Candles, your satisfaction is the essence of our service. We've crafted a return policy that embodies our commitment to your happiness:

In the event that your order arrives damaged in any way, please email us as soon as possible at info@sacredlegacycandles.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@sacredlegacycandles.com

How to Begin the Return Journey:

Initiating a return is a breeze—just send a heartfelt email to 

care@sacredlegacycandles.com   Our compassionate team will swiftly grant you a Return Authorization Number (RA#). Your cherished item should then return to us within 14 days of receiving your RA#.

Shouldering the Light Together:

In the spirit of mutual respect, please remember that the original shipping charges to you, any incurred duties, taxes, customs fees (both on the original shipment and the return), and the return shipping cost are responsibilities shared. We'll deduct these costs from your merchandise refund.

The Radiance of Refunds:

As we receive and welcome back your treasured merchandise, we embark on the journey of processing your refund within 7 business days. An email will illuminate your path once your refund is ready. For the final step, please consult your credit card issuer to confirm when the refund will gracefully return to your credit card.

Exchange of Energies:

For those seeking an exchange, the new item will be lovingly dispatched as soon as it becomes available.

A Harmonious Note:

In our sacred space, we reserve the right to embrace or gently decline any returns or exchanges that may not quite resonate with the conditions outlined above. If your return package isn't accepted, it will return to you, bearing the same shipping expenses, and a refund will not be granted.

A Melody of Understanding:

Please understand that items that show signs of use or bear any damage upon inspection cannot embark on the path of refunds or exchanges.

With hearts full of gratitude, we thank you for entrusting Sacred Legacy Candles with your moments of tranquility and love.